We want you to know
Please read this information carefully. The payment of required deposits or full payments for any program in this brochure or website constitutes consent to the following:
How to make your reservationsCall your professional travel agent. No one is better qualified to give you expert advice than your travel agent. Every year, thousands of travel agents recommend Australia Travel Master for quality, dependability and value for money. Deposits and full payment: Your reservation is subject to availability at the time your deposit is received. A deposit of 10%-25% per person is due within seven (7) days of making your reservations, unless advised otherwise. Full payment is due ninety five (95) days before departure. Some package prices require instant purchase. Your price is guaranteed once your full payment is received by Australia Travel Master, Inc., unless circumstances beyond our control, such as, but not limited to, increases in taxes, and fuel related charges. For reservations and payments made closer to your departure date, a late fee of $25-50 will apply. We accept checks in USD, drawn on a US bank, Visa, Mastercard, Discover and American Express. For payments from overseas clients, we accept wire transfers only. NEW! We can accept payments in US dollars, euros and pounds sterling. Please ask for our wire transfer details.
BaggageMaximum dimensions of luggage cannot exceed 62 inches per bag. Porterage of one suitcase per person is included on motorcoach tours. Baggage is at owner's risk throughout unless specifically insured. Small articles (coats, umbrellas, etc.) are entirely under the care of the passenger.
Passports and VisasAll passengers must have passports valid for 3 months after their trip. Visas are required for U.S. and Canadian passport holders https://www.border.gov.au/Trav/Visi https://www.border.gov.au/Trav/Visi Other foreign national passengers are advised to check with their consulate for other entry requirements. We also recommend that you make a photocopy of the picture page of your passport and keep it with you, separated from your passport. It will be helpful in the event that you lose your passport while traveling. We strongly recommend that your passport be valid for six months beyond the completion of your trip.
AccommodationsHotels in ireland Land arrangements will be provided as described in each individual tour. Accommodations are subject to availability at time of deposit. We reserve the right to substitute hotels, guesthouses and sightseeing features listed herein for accommodations in similar categories as conditions may require. Hotel categories are subjective and are the opinions of Australia Travel Master' staff. Although early check-in is requested, rooms may not be ready for occupancy until 2PM. Triple rooms are available on some tours at the same price per person as a twin room. This may not be comfortable for three adults.
MembershipAustralia Travel Master reserves the right to accept or reject any person as a tour participant.
Disabled Participants and those with limitationsAny disability requiring special attention should be reported to us at the time the reservation is made. We will make reasonable efforts to accommodate the special needs of disabled tour participants, but we are not responsible in the event it is unable to do so, nor are we responsible for any denial of services by carriers, hotels, restaurants or other independent suppliers. Travelers who need such assistance must be accompanied by a qualified companion. Hand controls for car rentals are special equipment and may not be available at all locations. Oxygen: Some airlines do not allow you to travel with your own oxygen canisters. If requested, we can arrange oxygen on board, and at our destinations at added cost. Passengers requiring wheelchairs should bring their own for added comfort, but we can also provide these if needed.
ChildrenRates for children apply when the child shares accommodation with two full paying adults. For safety and security purposes, children under 18 years of age must be booked into a room with at least one accompanying adult.
Hotel reservationsThe accommodations are on a space-available basis. Pre-reserved requests should be made at the time of booking with your travel agent. Second and third choices should be provided.. We will endeavor to secure reservations as requested, but reserve the right to substitute the closest available accommodation. In the event that you are forced to cancel the tour, your reservation fee is non-refundable.
When do you receive your documents? No later than two weeks prior to departure, unless requested earlier. If you request the list of hotels and/or guest homes prior to the shipment of documents - a $25 shipping and handling fee will be incurred and must be paid prior to shipment.
Tour MembershipTo promote an enriching travel experience, we reserve the right to accept or reject any client and to remove from a tour any person whose conduct is incompatible with the interest of the tour group.
RevisionsFees ranging from $25-50 will be charged for every revision made, including name changes. These are non-refundable should you eventually cancel. BANK FEES OF UP TO $25 WILL BE CHARGED FOR EACH TIME A CREDIT CARD IS DECLINED. Bank fees apply when a check is unpaid by your bank.
Travel InsuranceWe understand that your trip can take a year to prepare for, but only a second to ruin. While you can't do anything to prevent unforeseen inclement weather, illness, injury, baggage loss or many other unpredictable circumstances either before or during travel, you should definitely consider purchasing travel insurance when traveling with Australia Travel Master. As a valued Australia Travel Master client, we want to make sure that you cover your travel investment. Therefore, we have partnered with Travel Guard, the leading travel insurance company, to provide a comprehensive travel insurance plan at an affordable cost. Travel insurance is strongly recommended and we suggest that you consider this valuable coverage in addition to your own health insurance policy or other existing insurance policies, should certain other unexpected events arise while traveling. Details will be sent with your trip confirmation and the insurance will be included in your trip package as shown on the trip invoice. You may purchase the protection plan at anytime prior to your final trip payment date but to receive the pre-existing medical condition waiver, you must do so within 7 days of making your initial trip deposit. To decline the travel insurance, you must sign and return the waiver portion of the insurance information provided with your trip confirmation to our office. The cost of the insurance coverage will then be deducted from your trip invoice. You may also call Travel Guard's 24-Hour World Service Center toll-free at 1.866.385.4839 with any questions or claims needs. A live representative will be available to assist at anytime. Please refer to Product # 008526 P1 4/09. Insurance is underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania Insurance Company (NAIC #19445) with its principal place of business at 70 Pine Street, New York, NY 10270, currently authorized to transact business in all states and the District of Columbia. The Policy will contain reductions, limitations, exclusions and termination provisions. All coverages may not be available in all states. Click here for info: http://www.travelguard.com/lynotttours/
Cancellations-AirfarePenalties and restrictions are different for each fare type. There is a fee for changing or canceling any airline reservation. Minimum charge is $40. These can run as high as 100%. Please ask for details. Cancellations-Motorcoach Tours: For land only bookings: If cancellation is received in writing by Australia Travel Master, Inc. more than 70 days before departure, you will lose your deposit. For cancellations closer to departure, fees may be up to 100%. If we cancel a tour, we will offer a substitute. If this alternative is not acceptable, our liability is limited to the return of your payments. We cannot assume liability for any fees relating to cancellation of air tickets or other services.
Self Drive cars Cancellations-Self Drive & All Other ToursFor land only bookings: The operator reserves the right to deduct out-of-pocket expenses. The minimum charge will be the loss of deposit and charges may run as high as 100%. Reservations cancelled within a week before departure are non-refundable. Pre-reserved itineraries incur substantial added costs when canceled. These penalties are in addition to the above: RESERVATION FEES, REVISION FEES, THEATRE TICKETS, RAIL TICKETS, TRAVEL INSURANCE LATE FEES. Please check the appropriate charges for your tour when making your reservations.
RefundsUnused hotel accommodations, or any other unused service or feature are not refundable nor exchangeable for other accommodations or features unless as a result of extraordinary circumstances. YOU MUST CONTACT OUR OVERSEAS OFFICES WHILE TRAVELING. All claims for refunds must be submitted in writing within 60 days of completion of the tour. If you contest the charges on your credit card, and you are found to be incorrect, you fees charged to us by the bank will be passed along to you. This is at minimum $25 per transaction.
Not IncludedAirfare (except where shown), departure, customs, immigration and security taxes, pfc's, taxes on gas, insurance and other related items, passport fees, visas where required, tips to your tour director and driver, laundry, telephone calls, any other items of a personal nature, meals not specified on itineraries and items not on the table d'hote menu, any future tax increases, sightseeing in the quiet season and any other items not specifically mentioned. Fees charged by your bank for credit card or other transactions are not included.
Special NoticeAll rates shown are in U.S. dollars unless otherwise shown and do not include future government taxes or surcharges, or future additional service charges. These rates are based on tariffs and tax rates in effect as of November 1, 2017 and may be subject to change without notice. Each individual tour price includes charges for research, itinerary preparation and planning, currency transfer and booking procedures. In each case, the quoted price represents a complete package price and an itemization of individual component prices will not be rendered under any circumstances. In order to protect your price, we recommend that you pay in full and on time. Rates do not apply over Easter, Bank Holidays, Christmas and New Year's. Your tour may be operated by APT, Kings, or many other fine suppliers.
ResponsibilityAustralia Travel Master, a division of Lynott Tours, Inc. (hereinafter called the tour operator) is responsible to the tour member for supplying the services and accommodations offered as stated in the brochure describing the tour purchased by the tour member, but as to all services and accommodations furnished, the tour operator expressly disclaims all responsibility or liability over any matter whatsoever for loss, damage, injury or expense to property or person due to any cause whatsoever occurring during the tour or otherwise. All tickets, vouchers and orders are furnished and issued subject in all respects to the foregoing and to any and all terms and conditions under which the transportation and other services and accommodations provided thereby are offered and/or supplied. The operator and/or their agents can accept no responsibility for losses and accidental expenses due to changes in schedules, sickness, weather, strikes, terrorism, war, quarantine or other causes. All such losses or expenses will be borne by passengers. The right is reserved to decline to accept or return any person as a member of any tour or to cancel or alter the tour. All air carriers and any other transportation companies whose services are featured in these tours are not to be held responsible for any act, omission or event during the time passengers are not on board their conveyance. Airline liability for passenger baggage is limited by their tariffs. The services of any I.A.T.A. carrier may be used in conjunction with these tours.
The statements herein and the contract between tour participants and the Operator are made and entered into in Mineola, New York. Any claim which cannot be settled amicably must be litigated in a state court for Nassau County, New York and shall be governed by the laws of New York State.
A Note about Airfare It is your responsibility to provide us with: Under the Secure Flight program, passengers will be required to provide: · Full name (as it appears on passenger's identification document) · Date of birth · Gender. We are not responsible if you are denied boarding, or appear on the "no fly" list.
Please Email Us For Information: Agent@Australiatravelmaster.com
Questions? Call Australia Travel Master at 1 (800) 221-2474 USA Canada; 01 516 248 2042 ELSEWHERE